Your Data Protection Rights Under UK GDPR

At JoyReelClub Social Casino, we respect your privacy and are committed to protecting your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

This page explains your data protection rights and how to exercise them.

1. Right to Access

You have the right to request a copy of the personal data we hold about you.

• We will provide this information free of charge within one month
• You can request information about how we use your data, who we share it with, and how long we keep it

How to Request: Email privacy@joyreelclub.com with "Data Access Request" in the subject line

2. Right to Rectification

You have the right to correct inaccurate or incomplete personal data we hold about you.

How to Request: Email us at privacy@joyreelclub.com with details of the information you wish to correct

3. Right to Erasure ("Right to be Forgotten")

You have the right to request that we delete your personal data in certain circumstances, including:

• The data is no longer necessary for the purposes for which it was collected
• You withdraw consent (where processing was based on consent)
• You object to processing and there are no overriding legitimate grounds
• The data has been unlawfully processed

Note: This right is not absolute. We may need to retain certain data to comply with legal obligations.

How to Request: Email privacy@joyreelclub.com with "Data Erasure Request" in the subject line

4. Right to Restrict Processing

You have the right to request that we limit how we use your personal data in certain circumstances, such as:

• You contest the accuracy of the data
• Processing is unlawful but you don't want the data erased
• You need the data for legal claims

How to Request: Email privacy@joyreelclub.com with "Restrict Processing Request" in the subject line

5. Right to Data Portability

You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit that data to another controller.

This right applies when:

• Processing is based on consent or contract
• Processing is carried out by automated means

How to Request: Email privacy@joyreelclub.com with "Data Portability Request" in the subject line

6. Right to Object

You have the right to object to processing of your personal data where we rely on legitimate interests as the legal basis.

You also have the absolute right to object to processing for direct marketing purposes.

How to Object: Email privacy@joyreelclub.com with "Objection to Processing" in the subject line

7. Right to Withdraw Consent

Where we process your data based on consent, you have the right to withdraw that consent at any time.

• Withdrawal does not affect the lawfulness of processing before withdrawal
• You can manage cookie consent through our cookie settings tool

How to Withdraw: Email privacy@joyreelclub.com or use our cookie settings

8. Right to Lodge a Complaint

If you're not satisfied with how we handle your personal data, you have the right to lodge a complaint with the UK Information Commissioner's Office (ICO).

How to Exercise Your Rights

To exercise any of your data protection rights, please contact us:

What We Need From You

To process your request, we may need to verify your identity. Please provide:

• Your full name
• Email address associated with your account (if applicable)
• Details of your request
• Proof of identity (if required for security purposes)

Response Time

We will respond to your request within one month of receiving it. In complex cases, we may extend this period by two months, and we will inform you of any such extension.

Data We Collect

For full details about what data we collect, how we use it, and how long we keep it, please see our Privacy Policy.

Questions or Concerns?

If you have any questions about your data rights or our data protection practices, please don't hesitate to contact us at privacy@joyreelclub.com.